Terms and Conditions:
Our Service:
1. All basic Inclusions are mentioned at www.bigdaylittlebooth.com.au/pricing under the heading “standard inclusions”. Further agreed conditions or additional services will be listed in consequent emails as per agreements made, this includes additional costings.
2. Our services/equipment will be provided in good working order and industry expected condition. They will function exactly as described.
3. Adequate communication will be provided prior to the activation in regards to timings of set ups, pack downs, design work and all other contributing factors of your booking.
4. Adequate print media will be provided for your activation however if downtime of the booth is required by our team the minutes will be added to your booking or refunded.
Privacy:
1. All photos taken by our photo booths/photographers are kept and stored for a period of 1 month. They are then deleted permanently from record.
2. All photos taken (of appropriate imagery) may be used in advertising/promotional material including web work. If this is something that is not permissible please advise our team prior to the event or at your earliest convenience.
3. All information provided to BDLB is treated in a confidential manner.
Payment:
1. A deposit of $100 aud is to be paid within one week of your booking confirmation. This is required to lock in your activation 100%. Failure to pay the deposit may lead to another event taking the spot.
2. Final payment is required 2 weeks prior to the activation of your event via bank transfer or credit card. Cash can be paid prior to set up on the day of the activation.
3. Any cancellation made within 45 days of your booking voids your deposit. Cancellations made prior to this time will receive full refunds within 30 days of the request. Any Cancellation of your booking within two weeks prior to your booking date will result in a 100% cancellation fee.
4. Any equipment malfunction rendering the machine unusable for the remainder of hire time will constitute a percentage refund of time. This does not apply if equipment has been mistreated in anyway.
5. Date change requests can be done 30 days or more prior to the event, subject to availability.
Legal Liability:
1. Big Day Little Booth can not be held liable for failing to perform under the Photobooth terms and conditions, by the occurrence of any event beyond our reasonable control. Including: labour disturbance, power outage/interruption of service and or communication outage. Further inclusions to this are: fire, threatened or actual act of terrorism, natural disaster, or war.
2. All hirers acknowledge that they are liable for any damages sustained by our equipment during their hire . As such repair or replacement of damaged items will be charged to them at full value of said repair/replacement. Further to this any loss of income caused by the damages will also be charged to the hirer.
3. Our booth dimensions are listed under our FAQ page of the website. Please ensure you know this for your chosen booth and ensure the event space can accommodate. We can advise and recommend but the responsibility still remains with the hirer. No refund will be given for failing to ensure the photobooth will fit.
4. Our attendants reserve the right to immediately shut the booth down, if they feel that it’s being misused in any way. This includes dangerous or intoxicated behaviour that could damage the booth, staff, venue or other patrons near the booth