Frequently Asked Questions (FAQ):

Here at BDLB we have compiled a list of the most common photo booth FAQ we get asked. We hope that it helps answer and clarify any question that pops into our clients minds. We strive to provide accurate responses to all out clients concerns about hiring a photo booth through us. The more information you have, the better a decision you can make on your hire, and the more comfortable you are. If however our photo booth FAQ page still doesn’t have the information you desire, please follow the link below to our enquiry page and we will help you with your question personally.

What is the difference between an open or enclosed booth?

An enclosed booth is one where participants are enclosed in the photobooth and no one can see them taking photos. This is how booths are traditionally set up. An open style booth is one where there is no enclosure. The photo is taken against a backdrop or wall. This is used when trying to get more space/people in the photo.

Is travel included in our hire hours?

Definitely not. Your hire time is the length you get of actual booth operation. So if you have paid for 3 hours you will get 3 hours of operation. Our set up and pack up times are outside these hours as is our travel. However if you need us to be set up 2 hours prior to the event or need us to travel (further than 40kms of CBD) that isn’t included in our standard pricing.

What quality are the Photos?

Your photos are taken with professional DSLR cameras in all our booths. This means your digital copies are of the highest quality and resolution. In other words if you really like one particular photo, you can blow it up to a large size without it distorting or becoming blurry.

How far should i book ahead?

This is completely your call, however you should get in as quick as you can to avoid missing out. Peak times from September to April fill extremely fast. However, due to how many machines we have bookings 2 to 3 months out are normally safe. Last minute bookings are welcome but we can only help you if we have machines free. As soon as you know you want a booth, you should book it in That’s the best way to go about it.

Can the booths be set up upstairs?

If the venue you’re at only has a staircase to your event space, the photo station and vintage booths are your only choice. This is because they can be be carried up stairs. That being said most modern venues now have alternative access like lifts or ramps. If that’s the case we can definitely work with our other booths. Please check the dimensions of our booths on this page to ensure your chosen booth will work in the space you have.

Do you have working with children checks?

With growing concerns in todays world, you can be assured our team are police and working with children checked. This license is kept on our personna at all times to be shown to anyone who asks for it.

What if i need to cancel?

Occasionally, there comes times when things just don’t work the way we planned. If this happens to you we will happily issue a refund provided the cancelation is 45 days ahead of the booking. We can also reschedule for any booking up to a month in advance based on our availability for your reschedule date.

Do your booths ever malfunction?

Our photobooths are of the highest quality, made here in Australia. They are however computers which could malfunction at any time if we didn’t meticulously maintain them. Cables are checked, our electronics test and tagged, printers are maintained and camera software updated as needed. This ensures your booth runs smoothly for your event. Our attendants are trained in troubleshoot scenarios should an extremely rare malfunction occur and for drop off booths we stay on call. In 7 years of operation we are yet to have a machine inoperable (touch wood).

Why should we choose you over other companies?

Fantastic prices, Fantastic service, Fantastic quality. Big Day Little Booth has been operating for over 7 years now and this puts us there with some of the originals in the industry. Our experience in providing a photobooth solution for any function is exampled by hundreds of bookings every year, our customers repeatedly use our services, and we’re growing and expanding into other areas. This is full-time work for us, so you can rest assured no matter your photo-boothing needs, we can help. We’ll also do it with the biggest smiles, the best customer service and at more than competitive pricing.

Do you price match?

Our pricing is constantly being reviewed to keep in line with our own core values. At all times we believe you are getting a more than competitive price. If you believe there is a better price out there for the same product, give our team a call and we will see what we can do to help. We would rather you book with us than anywhere else.

I am not sure how long i need the booth for?

If you are unsure as to how many hours you need the booth for, either call or send our friendly team an email and ask their advice. We are always happy to help and don’t exaggerate the service we think you need just to up the sale. If it turns out at the event you need another hour this is a service we can provide at additional cost.

What power source do you require?

All our Photobooths operate off a standard 240v socket. We only need one but to avoid OHS concerns we try to be as close to power as possible. We do bring extensions to our bookings though just to be safe.

How do I Pay?

We cater to 2 types of payment which are Bank Transfer or Cash. This normally accomodates most situations, however if you are a large organisation needing to find another way please contact us and we can try to help.

When do I have to Pay?

Once we confirm your booking, we will send an invoice to you with our banking details. A deposit of $100 is required within 7 days to secure your date. The remaining balance of your account can be paid a week prior to the event if paying electronically or cash on the day.

Do you charge extra or work on Public Holidays?

Every public holiday is different and we do our best to cater to everyone all year around. If your event is on a public holiday, we would advise that you contact us direct first, to discuss it before booking and we will do our best to help.

What are the booth sizes?

Our booths vary in size and shape and so each takes up its own space. Below are some measurements of the booths so you can better understand the area they require. Classic Booth: 1.7W x 1.0D x 2.0H Photostation: 1.7W x 1.4D x 2.0H Vintage/Glam: 2.5 x 2.5 recommended. If you are unsure about the space you have it’s best to speak to our team first.

Do we need an attendant?

Generally speaking, all our packages include attendants. Their job is to be friendly, make you laugh whilst at the booth, tidy the props, engage your guests, and fist bump cool poses. The “drop off” booth hire is something we do cater to however we impose restrictions on this that you must discuss with us first. This is mainly to protect our equipment.

Are we allowed to put the booth outside?

We can definitely set our booths up outside if that’s what you want. To ensure safety of all during operation of the booth certain precautions must be taken. We advise you to contact us via mail or phone to discuss this.

Our Services:

Our Reviews:

Kacie Sparta
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Big Day Little Booth is fantastic! Michael was a pleasure to deal with on every aspect! Communication was excellent and the props that come with the booth were fun and numerous! Something for everyone! It was an absolute hit at my son's 21st! Thanks Michael and Big Day Little Booth!!!
Tash Z
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Honestly could not fault Michael and the team at Big Day Little Booth! Communication was beyond perfect, they arrived and set up on time and it looked fantastic! I would highly recommend for any event as all my wedding guests loved it! Do yourself a favour and hire them 🙂 Thanks for making our day amazing, Mat and I are very thankful!
Janice Tan
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Had BDLB at our wedding last December and had the best time. Great communication, no issues and set up and take down was on time. Our venue was also up a flight of stairs and that didn’t faze the team at all. Highly recommend and big thanks to Big Day Little Booth.
Kirsten Novytarger
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Big day little booth is amazing. Michael is so easy to deal with and so passionate about the service he provides. We have used them twice now and both times have been stress free. Great value for money and fantastic quality photos. Thanks BDLB for making another party a huge success.
Katie James
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We were blown away by the fantastic care, skill and proficiency of BDLB and Jay. He did such a great job and did so with a smile. Nothing was too much trouble and the quality of service was exceptional. Thanks again we really couldn’t have asked for anything more.
Danielle Vandermy
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Had an amazing experience with BDLB, we hired a photobooth and photographer for our engagement party. They were so helpful leading up to the day, they were very punctual on the day, and we are so happy with the images we got from them. Also love how we got the photos soon after the event, that's a plus!
Payal Singh
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What incredible service and great value for money! Michael was so helpful and accomodating. He made the entire process very easy and we had a wonderful night. The quality of the photos was amazing with heaps of props for everyone. Thankyou so much!!
Cayley Blair
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So so happy we decided to book a photo booth for our wedding and went with Big Day Little Booth! Michael was extremely friendly and helpful throughout the whole process and it definitely contributed to making our night so perfect for us! Our guests and us had a ball in the booth- so much fun and photos we can now keep as lifelong memories! Would highly recommend!! Thank you so much Michael and the team at Big Day Little Booth! We had the best night! 🙂
Kimberly Tippets
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Big Day Little Booth were absolutely great right from the booking, designing of the photo strip, setup and the running of the booth! Would 100% recommend them and their prices are great too!
Chris Drago
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We had Big Day Little Booth at our wedding and were really impressed with the service. Many of our guests commented that they loved the booth and seemed to have a lot of fun with it. The photos are great quality too. Chris was very friendly and helpful too with making sure it all ran really smoothly on the day, one thing less to worry about! Highly recommended.
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